Privacy Policy

We are committed to protecting your privacy and keeping you informed of how your personal information is used. This Privacy Policy applies to personal data we collect through the shop.aihostinghub.ae website, and other websites which we operate and on which we post a link to this policy. We will only collect and use your personal information in accordance with the current EU General Data Protection Regulation (GDPR), the Austrian DSG and TKG, and all applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 (PDPL), sector-specific health and banking regulations, the Cybercrimes Law, and the independent regimes of the DIFC and ADGM financial free zones.

1.Personal Data#

By using the Aihostinghub.ae website and its subdomains (such as shop.aihostinghub.ae, academy.aihostinghub.ae, attackiq.aihostinghub.ae, support.aihostinghub.ae, etc.) you consent to the collection, retention and use of your personal information in accordance with the terms of this policy. We only collect personal information from you if you interact with us through our websites when you for example fill out a contact form, email us, create a user account, purchase/register a product or service, request support, or apply for a job.

We use this information provided by you only for our own business purposes (for dispatching the requested material/information), and will never disclose it to third parties, whether for commercial or non-commercial purposes. Furthermore, we protect your personal information with appropriate safeguards. You may withdraw your consent at any time to take effect for future use.

2.Use of Data When Registering for the Email Newsletter#

If you are a registered user of an Aihostinghub newsletter and have supplied your email address, Aihostinghub may occasionally email you to tell you about new features, new services, solicit your feedback, or just keep you up to date with what’s going on with Aihostinghub and our products. We do anonymize your interaction with our newsletter. If you subsequently wish to opt out, you can do so by clicking the unsubscribe link in our newsletter emails, or you can contact us at the address above. This information will not be disclosed to third parties.

3.Your Rights#

In accordance with the EU General Data Protection Regulation (GDPR), the Austrian Datenschutzgesetz (DSG), and the applicable data protection laws of the United Arab Emirates (including Federal Decree-Law No. 45 of 2021 on Personal Data Protection, sector-specific regulations, and the independent regimes of the DIFC and ADGM financial free zones), you have the right to access, rectify, and erase your personal data, as well as the right to request a copy of the information held by us in our records or to restrict our use of your personal data. Please contact us at the address above to exercise any of these rights.

4.Log Data#

Generally, you may use our website without disclosing your identity and personal data. What we collect is the information that your browser sends whenever you visit our website (log data). The data collected includes for example:

• Referrer (page from which our website was accessed)
• Search terms (if a search engine was the referrer)
• IP is anonymous but evaluated to determine the country of origin and the provider
• Browser, operating system, installed plug-ins and screen resolution
• Time spent on the website

5.Public Forum Reminder#

AIHostinghub subdomains include a forum, a wiki, a customer portal, and mailing lists which are available to users. These are public areas, so please remember that any information that is disclosed there becomes public. Think twice before disclosing your personal data or your company data there if you don’t want them to become public.

6.Matomo#

This website and our subdomains use Matomo (formerly known as Piwik), an open-source web analytics software. It is used to monitor the use of our website to help us improve our information and services. We do anonymize your IP address and all data will be stored on our own servers in the European Union and USA.

7.Cookies#

Our website uses cookies. A cookie is a small data file sent to your browser and stored on your device. Most of the cookies we use are session cookies and will be deleted after the end of your browser session; some are persistent for a certain amount of time and allow recognizing your browser within the next session (for example, if you choose the “remember me” sign in preference).

You can change your browser settings to restrict or block some or all cookies. Check the information provided in your browser’s help section for specific instructions on how to manage cookies. Opting out or blocking some cookies may affect the functionality of the website (such as to remember preferences).

8.Consent#

You can withdraw your previously given consent in the cookie settings or give consent in order to regain full functionality of the site.